http://consumerist.com/consumer/sony/dust-voids-ps3-warranty-321226.php



Sony
Dust Voids PS3 Warranty

"I just got off the phone With PS3 customer support who kindly informed me that my PS3 is "too dusty" to be replaced under warranty. But won't provide pictures unless they are subpoenaed."

I have kept my 60gb PS3 in Its entertainment center since its purchase. It is known within the PS3 community that the thing is a HUGE dust magnet. I took good care of it, I have about 10 Blu-ray discs (did NOT come free with my PS3), 5 games, 5 controllers, 2 42" Bravia LCD's 1 50" Bravia 3lcd Rear projection TV, A Vaio desktop, Vaio laptop, I've even got a psp and location free TV. One day I turn it on and put in a disc and it doesn't show up, then it wont eject, finally I get it to eject and I try a blu-ray, nothing, CDs, nothing.

I call Customer support who originally tell me that they can do anything because I don't have the original sales receipt, (it was a GIFT!!!), I stayed on the phone for hours explaining to them that I don't have thee receipt as it was a gift from my parents. Finally I got a rep who said that it was strange that earlier reps hadn't let me go through with the exchange as if it was a gift it was policy not to require a receipt. He sent me a box, I boxed up my console and sent it in.

Customer Svc Reps suck...and to think i used to be one as a younger lad. i kickd ass though.

Rory via anti sony propoganda

Now I see why you neg repped me.

Customer support sucks wherever you go. You know if your Wii breaks they'll fix it within warranty but if i can't be easily repaired (chances are if you need to send it in it can't be) then they replace your console... I have 100 dollars worth of Virtual Console downloads.

You want to rag on Sony's customer service thats cool, price tag, a new unit without BC (which you don't HAVE to buy) then thats cool. Keep supporting the Xbox and paying 60 dollars for a game THEN paying 15 dollars for the rest of the game via download, tools.

Now I see why you neg repped me.

Customer support sucks wherever you go. You know if your Wii breaks they'll fix it within warranty but if i can't be easily repaired (chances are if you need to send it in it can't be) then they replace your console... I have 100 dollars worth of Virtual Console downloads.

You want to rag on Sony's customer service thats cool, price tag, a new unit without BC (which you don't HAVE to buy) then thats cool. Keep supporting the Xbox and paying 60 dollars for a game THEN paying 15 dollars for the rest of the game via download, tools.

Bill Gates does not approve of your attitude

That website is fucking awesome.

God bless the internet.

These big companies need to think twice next time they decide to fuck someone over thanks to sites like these.

After my Verizon incident this month, I feel your pain, Rory.

Keep supporting the Xbox and paying 60 dollars for a game THEN paying 15 dollars for the rest of the game via download, tools.
I just buy used X-Box games for $4. a game. There are plenty now that the 360 is out and everyone is trading them in.

What Verizon incident? (I work with Verizon by the way)

What Verizon incident? (I work with Verizon by the way)
I explained it to some extent in this thread: http://ninjashoes.net/forum/showthread.php?t=30146

Right now I want to call Verizon to put a cap on my monthly spending/ usage limit if that's possible but I expect a fight. I don't know another way to prevent being owned by Verizon if another mistake happens.

i have a ps3 and mine did the same thing i wouldn't play a thing till i took ti apart my self and now it works fuck Warranty

ummm this is why xbox 360 pwns.